1. Return & Exchange Policy

🚫 No Returns. No Exchanges.

Because all VVID Essentials items are made to order, we do not accept:
 • Size exchanges
 • Returns due to fit preference
 • Color or design preference
 • “Change of mind” or buyer’s remorse

A detailed size guide is provided on every product, and customers are responsible for choosing the correct size before checkout.

Once production begins, orders cannot be changed, cancelled, or exchanged.

2. Replacement Policy (Defects Only)

We will replace an item only if:
 • it arrives damaged,
 • has a clear manufacturing/printing defect, or
 • an incorrect product was delivered.

If you receive a defective item, contact us within 48 hours of delivery with:

•  Order number
•  Clear photos/video of the defect
•  Images of the packaging

Email: support@vvidluxury.com

Once verified, a replacement will be issued at no additional cost.

Replacements are not issued for wear & tear, improper washing, or sizing issues.

3. Order Cancellation

Orders may be cancelled within 6 hours of purchase.
After this window, production begins and cancellation is not possible.

4. Transparency Promise

Our garments are designed to last and made responsibly.
By placing an order with VVID Essentials, you acknowledge and agree to this Shipping, Return & Exchange Policy.

For any support, reach out we’re always here to help.

📩 support@vvidluxury.com